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Sarah Chen

Head of Lending Operations · 11 years in lending & fintech

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About

Sarah Chen brings 11 years of hands-on experience in mid-market lending operations, specializing in Asset-Based Lending underwriting and Revenue-Based Financing automation. Before joining Starter Stack AI, she led operations for a $300M ABL portfolio at a Southeast regional lender, where she reduced underwriting cycle times by 55% through targeted process automation. Sarah now works directly with mid-market lenders to diagnose back-office bottlenecks and design AI automation roadmaps. Her frameworks for document intelligence and covenant monitoring have been adopted by lenders processing over 1,000 applications per month. She holds a degree in Finance from Georgia Tech and is a frequent contributor to the Alternative Finance Bar Association.

Areas of Expertise

  • ABL underwriting
  • Revenue-Based Financing
  • Document intelligence
  • Portfolio monitoring